Effective Date: July 14, 2026 Website: www.sapotsystems.com

1. Introduction

Sapot Systems Inc. (“Sapot Systems,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to operate our website and deliver our services.

  • Information You Provide Directly — Contact form submissions, business inquiries, or communications sent to us.

  • Service Engagement Information — Details required to deliver professional services, such as project requirements, business contact information, and contractual documentation.

  • Technical Information — Limited analytics data collected through our self‑hosted Matomo instance.

3. Analytics (Matomo On‑Premise)

We use Matomo Analytics, hosted entirely on our own servers.

  • No data is shared with third parties.

  • No cross‑site tracking occurs.

  • IP addresses may be anonymized.

  • Cookies may be used solely for analytics functionality.

  • Data is retained only as long as necessary for performance monitoring and security.

If you prefer not to be tracked, you may opt out at any time using our Matomo opt‑out mechanism.

4. How We Use Your Information

We use collected information to:

  • Provide and improve our services

  • Respond to inquiries

  • Maintain website security and performance

  • Analyze website usage through Matomo

  • Comply with legal or regulatory obligations

5. How We Share Information

We do not sell, rent, or trade your personal information. We may share information only when necessary to:

  • Comply with legal obligations

  • Protect our rights or security

  • Deliver contracted services (e.g., with authorized subcontractors under NDA)

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we follow industry best practices to reduce risk.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Request data portability

To exercise these rights, contact us at info@sapotsystems.com.

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the latest version.

10. Contact Us

For questions or requests related to this Privacy Policy, contact: Sapot Systems Inc. Email: info@sapotsystems.com